Privacy Policy & Terms

J&E 24HR Trucking Roadside LLC (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This page contains our Privacy Policy, Cookie Policy, Terms of Use, and information about how we collect, store, and use data submitted through our website.

1. Information We Collect

We collect the following personal information when you fill out our website forms:

• Full Name
• Phone Number
• Email Address
• Selected Service
• Message or repair request details

We may also automatically collect:

• IP address
• Browser and device information
• Pages visited
• Time spent on site
• Approximate location

2. How We Use Your Information

• To respond to your inquiries
• To schedule appointments
• To provide repair estimates
• To improve our website performance
• To maintain site security
• To provide service-related communication

We do not sell or share your information with third parties for marketing.

3. Communication Policy (SMS & Email)

By submitting your phone number or email, you consent to receiving:

• Service confirmations
• Appointment updates
• Follow-up communication

You may opt out anytime by replying “STOP” or by contacting us.

4. Cookies & Tracking Technologies

Our website may use the following types of cookies:

• Essential Cookies – required for website functionality
• Analytics Cookies – help us understand traffic (e.g., Google Analytics)
• Performance Cookies – improve loading speed
• Third-Party Cookies – created by embedded content like Instagram/TikTok

You may disable cookies in your browser settings.

5. How We Protect Your Information

• SSL encryption
• Secured servers
• Restricted access to data
• Regular monitoring

While we take reasonable steps to protect your data, no system is completely secure.

6. Data Retention

We retain information only as long as necessary to:

• Respond to your inquiry
• Provide requested services
• Comply with legal or operational requirements

You may request deletion of your data at any time.

7. Your Rights

You may request to:

• Access your data
• Correct your data
• Delete your data
• Withdraw consent
• Opt out of communication

8. Third-Party Services

We may use trusted third-party services for:

• Analytics tools
• Email delivery
• Social media embeds

Their own privacy policies apply.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from minors.

10. Terms of Use

By using our website, you agree to the following conditions:

Website Content

• Content is informational and may change at any time.

No Warranty

• We do not guarantee uninterrupted or error-free access to the site.

Limitation of Liability

• We are not responsible for technical issues, downtime, or third-party actions.

Intellectual Property

• All website content is owned by J&E 24HR Trucking Roadside LLC and cannot be used without permission.

11. External Links

Our website may contain links to external sites (TikTok, Instagram, Facebook). We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this Privacy Policy & Terms page at any time. The latest revision date is shown at the top.

13. Contact Information

For privacy questions or data requests, contact us:

J&E 24HR Trucking Roadside LLC
Email: info@jctruckingroadside.us
Phone: +1 719-289-0355
Address: 301 east 4th Street , Pueblo, CO, United States, 81003

14. Disclaimer

All content on this website is for general informational purposes only and does not replace professional mechanical advice.